Meritensa Terms of Service
Effective Date: September 28, 2026
These Terms of Service ("Terms") govern your access to and use of meritensa.com and any related websites, applications, accounts, forms, waitlists, communications, beta features, and other products or services that link to these Terms (collectively, the "Services"), provided under the name Meritensa ("Meritensa," "we," "us," or "our").
By creating an account, clicking to accept these Terms, submitting information through an interface that links to these Terms, or otherwise accessing or using the Services after being provided notice of these Terms, you agree to be bound by them.
IMPORTANT DISPUTE NOTICE. PLEASE READ SECTION 20 CAREFULLY. IT REQUIRES MOST DISPUTES TO BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION RATHER THAN IN COURT AND INCLUDES A WAIVER OF JURY TRIALS AND CLASS OR REPRESENTATIVE ACTIONS.
1. Scope of the Services
Meritensa provides technology, legal information, case-development, organizational, analytical, educational, and preparation tools intended to help users understand, organize, develop, and present information concerning potential legal matters and, where applicable, seek independent legal counsel, funding, or other professional assistance.
Certain features may be limited, experimental, offered only to selected users, or subject to separate or additional terms.
Unless Meritensa expressly agrees otherwise in a separate written agreement, use of the Services does not mean Meritensa has agreed to accept, investigate, pursue, represent, fund, refer, or otherwise undertake any legal matter.
2. Eligibility and Authority
You may use the Services only if you are at least 18 years old or the age of legal majority in your jurisdiction and are legally capable of entering into a binding agreement. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
Meritensa may restrict availability of some Services by jurisdiction, user category, testing cohort, or other criteria.
3. Meritensa Is Not a Law Firm
Meritensa is not a law firm and does not provide legal representation or legal advice.
Meritensa is a technology and legal-information platform. It does not act as your attorney, legal representative, fiduciary, agent, or other professional adviser.
No attorney-client relationship is created between you and Meritensa or between you and any Meritensa founder, director, officer, employee, contractor, agent, affiliate, or representative by:
accessing or using the Services;
creating an account;
submitting information;
uploading documents;
receiving an analysis or output;
communicating with Meritensa;
receiving an introduction to an attorney; or
otherwise interacting with Meritensa.
An attorney-client relationship with an independent attorney or law firm arises only if and when you separately enter into an agreement with that attorney or law firm.
4. No Legal Advice; Informational and Preparatory Purposes Only
Information and outputs provided through the Services are for informational, analytical, organizational, educational, and preparatory purposes only.
This includes, without limitation:
legal information;
issue identification;
potential claims or defenses;
possible arguments or counterarguments;
factual or document summaries;
case-development materials;
suggested questions;
potential considerations;
procedural information;
case assessments;
damages or valuation information;
possible strategies;
potential next steps;
AI-generated content;
suggested documents or language; and
other analyses or outputs.
These materials identify matters you may wish to consider, investigate, verify, or discuss with a qualified attorney. They are not individualized legal advice and should not be understood as an instruction, professional opinion, determination, or direction regarding what you legally should or should not do.
You should consult an attorney licensed in the relevant jurisdiction regarding legal rights, obligations, deadlines, strategy, filings, settlement, litigation, or other consequential legal decisions.
5. Contrary Statements Do Not Create Legal Advice or Representation
You expressly acknowledge and agree that Meritensa does not become your attorney and does not provide legal advice even if any page, interface, communication, automated response, artificial-intelligence-generated output, employee statement, system error, labeling error, or other content incorrectly states, suggests, implies, or could reasonably be interpreted otherwise.
To the extent permitted by law, an inconsistent statement or characterization does not:
create an attorney-client relationship;
create a fiduciary or professional advisory relationship;
create an undertaking to provide legal representation;
create a duty to act on your behalf; or
convert informational, analytical, organizational, or preparatory content into legal advice.
This Section controls over any inconsistent characterization appearing elsewhere in the Services unless Meritensa expressly agrees otherwise in a separate written agreement signed by an authorized representative.
6. AI and Automated Systems
The Services may use artificial intelligence, machine learning, automated analysis, third-party models, third-party data, user-provided information, and other automated technologies. Such systems can make mistakes.
Meritensa does not warrant or guarantee that any AI-generated or automated output is:
accurate;
complete;
current;
legally correct;
reliable;
applicable to your circumstances;
free from bias;
based on all relevant facts or authorities; or
suitable for any particular purpose.
Outputs may contain factual or legal errors, omit relevant information, misunderstand documents or user input, rely on incomplete assumptions, identify arguments that lack merit, fail to identify important arguments or risks, or generate incorrect or outdated information.
You are responsible for independently reviewing and verifying information before relying on it, submitting it to another person, or acting on it. The Services are intended to assist human judgment, not replace professional judgment.
7. Beta, Preview, and Experimental Features
Meritensa is an early-stage product, and some or all Services may be offered in beta, preview, experimental, pilot, testing, or pre-release form.
You acknowledge that such Services may be incomplete, unstable, inaccurate, unreliable, unavailable, or subject to material change without notice.
They may contain:
software defects;
AI errors;
incorrect or incomplete outputs;
data-processing errors;
interruptions;
compatibility problems;
unexpected behavior;
security or performance issues; or
other defects.
By using beta or experimental features, you knowingly accept these risks and agree to use such features for evaluation, informational, and preparatory purposes.
You should not rely on beta or experimental features as your sole basis for making legal, financial, procedural, or other consequential decisions.
Meritensa does not guarantee that beta or experimental features will:
operate without interruption or error;
produce accurate, complete, or legally correct outputs;
preserve or process information without error;
remain available;
become part of a generally available product; or
continue in their current form.
Meritensa may modify, restrict, reset, suspend, or discontinue any beta or experimental feature at any time. To the maximum extent permitted by law, beta and experimental Services are provided "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS."
8. No Case Acceptance; No Guarantee of Viability or Outcome
Submitting information to Meritensa does not mean Meritensa has accepted, undertaken, investigated, evaluated, or agreed to assist with your matter.
Meritensa does not guarantee:
that you have a valid or actionable claim;
that a claim, theory, defense, or argument will succeed;
that a matter has any particular monetary value;
that an identified issue is legally significant;
that any attorney or law firm will review or accept your matter;
that you will obtain representation;
that any funder or capital provider will provide funding;
that a defendant or other party will act in any particular manner;
that any court, arbitrator, agency, or decision-maker will agree with an analysis;
that you will obtain any settlement, judgment, award, recovery, or other result; or
any particular timing or outcome.
Any estimate, assessment, ranking, probability, valuation, or characterization concerning a potential legal matter is inherently uncertain and should not be treated as a guarantee or professional opinion.
9. No Duty to Act, Warn, Investigate, or Protect Rights
Meritensa's receipt, possession, processing, identification, or analysis of information does not create a duty to:
investigate your matter;
identify every claim or defense;
identify errors or omissions;
warn you of risks;
notify you of developments;
monitor a matter;
preserve evidence;
contact an attorney or third party;
file anything;
intervene on your behalf;
take protective action;
preserve a claim or right; or
otherwise act for you.
Meritensa does not undertake any such duty unless it expressly agrees to do so in a separate written agreement.
10. Deadlines and Preservation of Rights
Legal matters may be subject to statutes of limitation, statutes of repose, administrative deadlines, contractual deadlines, notice requirements, filing deadlines, court orders, evidentiary-preservation requirements, and other time-sensitive obligations.
Unless Meritensa expressly agrees otherwise in a separate written agreement, Meritensa does not undertake to identify, calculate, monitor, preserve, toll, extend, docket, or remind you of any deadline or legal requirement.
Your use of Meritensa does not stop, toll, or extend any deadline. You should not delay seeking legal advice, filing a claim, preserving evidence, giving notice, or otherwise protecting your rights because you are using Meritensa or waiting for an analysis, response, introduction, referral, or other communication.
11. Not for Emergencies or Imminent Deadlines
The Services are not designed for emergencies or circumstances requiring immediate legal or professional intervention. Do not rely on Meritensa where a filing deadline, hearing, safety issue, restraining-order matter, criminal proceeding, government notice, or other urgent circumstance requires immediate action. Seek appropriate professional or emergency assistance directly.
12. No Authority to Act on Your Behalf
Unless expressly agreed in a separate written agreement and legally permitted, Meritensa has no authority to:
represent you;
sign documents for you;
file pleadings or claims;
communicate with courts or opposing parties on your behalf;
make admissions;
waive rights;
enter settlements;
bind you to agreements;
negotiate legal rights; or
otherwise act as your legal representative or agent.
13. Independent Attorneys, Funders, and Other Third Parties
Any attorney, law firm, litigation funder, expert, service provider, or other third party that you encounter through or in connection with Meritensa is independent from Meritensa unless expressly stated otherwise.
Meritensa does not control an independent attorney's professional judgment and does not guarantee the quality, suitability, availability, conduct, advice, services, or performance of any third party.
Any attorney-client relationship is solely between you and the attorney or law firm that separately agrees to represent you. Any funding agreement is solely between you and the applicable funder or provider.
An introduction, referral, match, communication, exchange of information, or recommendation does not itself establish representation, funding, or any other professional relationship.
14. Information You Provide
You are responsible for information and materials you submit through the Services.
You represent that:
the information you provide is accurate to the best of your knowledge;
you have the lawful right to provide it; and
your submission does not violate the rights of another person.
Outputs may depend materially on the accuracy, completeness, and context of information you provide. Incorrect, incomplete, misleading, or omitted information may result in incorrect or incomplete outputs.
Unless a particular feature expressly states otherwise, submitting information to Meritensa:
does not create an attorney-client relationship;
does not create attorney-client privilege;
does not require Meritensa to treat information as privileged attorney-client material;
does not require Meritensa to evaluate or respond to the submission; and
does not obligate Meritensa to undertake your matter.
You retain any ownership rights you have in materials you submit. You grant Meritensa a nonexclusive license to host, reproduce, process, analyze, transmit, organize, transform, and otherwise use submitted information as reasonably necessary to operate, provide, secure, maintain, support, and improve the Services and as otherwise described in our Privacy Policy.
You should retain your own copies of important documents and evidence. Meritensa should not be used as the sole repository for materials you may need to preserve.
15. Privacy
Our Privacy Policy describes how Meritensa collects, uses, processes, stores, and discloses personal information. By using the Services, you acknowledge that your information will be handled as described in the Privacy Policy.
16. Third-Party Services and Sources
The Services may incorporate, rely upon, or link to third-party websites, software, databases, models, content, or services. Meritensa does not control those third parties and is not responsible for their availability, accuracy, security, terms, privacy practices, or performance. Your use of third-party services may be subject to separate terms and policies.
17. Acceptable Use
You may not use the Services to:
violate applicable law or another person's rights;
submit information you do not have authority to disclose;
impersonate another person;
knowingly submit materially false or misleading information;
interfere with or disrupt the Services or related systems;
attempt unauthorized access;
introduce malware or malicious code;
misuse forms or communications;
scrape, harvest, extract, reverse engineer, or systematically reproduce the Services except as permitted by law;
circumvent technical, access, usage, or security restrictions;
use proprietary Meritensa materials to build or train a competing product, except to the extent this restriction is prohibited by applicable law;
use the Services in a deceptive, unlawful, abusive, or harmful manner; or
assist another person in doing any of the foregoing.
Meritensa may restrict, suspend, or terminate access where we reasonably believe these Terms have been violated or where necessary to protect Meritensa, users, third parties, or the Services.
18. Intellectual Property
The Services and their original software, interfaces, workflows, text, graphics, trademarks, branding, designs, analyses, and other materials are owned by Meritensa or its licensors and are protected by applicable intellectual-property laws.
Subject to these Terms, Meritensa grants you a limited, personal, nonexclusive, nontransferable, revocable right to use the Services for their intended purposes.
Except as permitted by law or expressly authorized by Meritensa, you may not copy, sell, license, distribute, commercially exploit, reverse engineer, or create derivative works from proprietary portions of the Services.
Nothing in these Terms transfers ownership of your original submitted materials to Meritensa.
19. Feedback
If you voluntarily provide Meritensa with suggestions, comments, ideas, feature requests, recommendations, or other feedback concerning the Services, you grant Meritensa the right to use, modify, commercialize, incorporate, and otherwise exploit that feedback without restriction, attribution, or compensation to you.
This Section does not transfer ownership of your underlying case materials, evidence, or other user-submitted content unrelated to product feedback.
20. Dispute Resolution; Binding Individual Arbitration
20.1 Informal Resolution First
Before initiating arbitration or litigation, the party asserting a dispute must provide the other party written notice describing the dispute and requested relief. The parties will attempt in good faith to resolve the dispute informally for at least 30 days after receipt of the notice.
Notices to Meritensa must be sent to contact@meritensa.com with the subject line "Legal Dispute Notice."
20.2 Agreement to Arbitrate
Except for the exclusions stated below, you and Meritensa agree that any dispute, claim, or controversy arising out of or relating to the Services, these Terms, or the relationship between you and Meritensa will be resolved by final and binding arbitration rather than in court.
This arbitration agreement is governed by the Federal Arbitration Act, 9 U.S.C. Sections 1-16.
The arbitration will be administered by the American Arbitration Association (AAA) under the AAA rules applicable to the dispute, including the Consumer Arbitration Rules and Mediation Procedures where applicable, and any applicable AAA mass arbitration procedures.
If AAA declines or is unable to administer the arbitration, the parties will attempt in good faith to select another nationally recognized arbitration provider. If they cannot agree, a court of competent jurisdiction may appoint the arbitrator or provider.
20.3 Individual Proceedings Only
ARBITRATION WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS, EXCEPT TO THE EXTENT APPLICABLE ARBITRATION RULES GOVERN PROCEDURAL ADMINISTRATION OF MULTIPLE INDIVIDUAL CLAIMS.
To the fullest extent permitted by law, neither you nor Meritensa may bring or participate in a class, collective, consolidated, or representative action against the other. An arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that party's individual claim, except where applicable law requires otherwise.
20.4 Jury Trial Waiver
YOU AND MERITENSA EACH WAIVE THE RIGHT TO A TRIAL BY JURY FOR ANY DISPUTE SUBJECT TO THIS ARBITRATION AGREEMENT.
20.5 Exceptions
Either party may:
bring an individual action in small claims court if the claim qualifies;
seek temporary or preliminary injunctive relief from a court where necessary to prevent imminent misuse of intellectual property, unauthorized access, security threats, or similar irreparable harm pending arbitration; or
pursue any remedy that applicable law provides cannot lawfully be subjected to arbitration.
20.6 Location and Procedure
For consumer disputes, arbitration may ordinarily be conducted by video conference, telephone, written submissions, or another manner permitted by applicable AAA rules. Any required in-person hearing will occur at a location reasonably convenient to the consumer unless the parties agree otherwise or applicable law or arbitration rules require another location.
20.7 Fees and Costs
Arbitration fees and costs will be allocated in accordance with applicable AAA rules and applicable law. Nothing in these Terms requires a consumer to pay fees that applicable law or applicable arbitration rules require Meritensa to pay.
20.8 Opt-Out Right
You may opt out of this arbitration agreement by sending written notice to contact@meritensa.com within 30 days after the date you first accept these Terms. Your notice must identify you and clearly state that you are opting out of the arbitration agreement. Opting out of arbitration will not otherwise affect these Terms or your ability to use the Services..
20.9 Severability
If any portion of this arbitration agreement is found unenforceable, that portion will be modified or severed to the minimum extent necessary and the remaining provisions will remain effective. If the prohibition on class or representative arbitration is held unenforceable as to a particular claim or remedy and cannot lawfully be severed from that proceeding, the affected claim or remedy will proceed in a court of competent jurisdiction rather than in class or representative arbitration.
21. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS," "AS AVAILABLE," AND, WHERE APPLICABLE, "WITH ALL FAULTS."
MERITENSA DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, RELIABILITY, AVAILABILITY, AND RESULTS.
MERITENSA DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, COMPLETE, CURRENT, OR SUITABLE FOR ANY PARTICULAR LEGAL MATTER OR PURPOSE.
Nothing in these Terms excludes any warranty or consumer right that cannot lawfully be excluded.
22. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MERITENSA AND ITS AFFILIATES, FOUNDERS, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS OPPORTUNITY, DATA, GOODWILL, CLAIM, LEGAL RIGHT, FUNDING OPPORTUNITY, SETTLEMENT OPPORTUNITY, OR EXPECTED RECOVERY ARISING OUT OF OR RELATING TO THE SERVICES.
To the maximum extent permitted by law, Meritensa's aggregate liability arising out of or relating to the Services or these Terms will not exceed the greater of (a) the amount you paid Meritensa for the Services giving rise to the claim during the twelve months preceding the event giving rise to liability or (b) $100.
These limitations apply regardless of the theory of liability and even if Meritensa was advised that damages were possible. They do not limit liability to the extent such limitation is prohibited by applicable law.
23. Indemnification
To the extent permitted by law, you agree to indemnify, defend, and hold harmless Meritensa and its affiliates, directors, officers, employees, contractors, and agents from third-party claims, liabilities, damages, losses, and reasonable costs arising from:
information or materials you unlawfully submit;
your violation of these Terms;
your misuse of the Services; or
your violation of another person's rights.
This Section does not require a consumer to indemnify Meritensa for Meritensa's own unlawful conduct to the extent prohibited by law.
24. Electronic Communications
You consent to receive account notices, service communications, legal notices, updates, disclosures, and other communications electronically, including by email, through the Services, or by other electronic means. You are responsible for keeping your contact information current.
Where applicable law requires affirmative consent for marketing communications, marketing consent will be handled separately.
25. Suspension and Termination
You may stop using the Services at any time.
Meritensa may suspend, restrict, or terminate access where reasonably necessary to:
enforce these Terms;
address suspected fraud or abuse;
respond to security concerns;
comply with law;
protect users or third parties;
manage regulatory or legal risk; or
discontinue or modify a Service.
Provisions that by their nature should survive termination, including intellectual-property provisions, disclaimers, limitations of liability, dispute-resolution provisions, indemnification, and rights concerning feedback, will survive.
26. Changes to the Services or Terms
Meritensa may modify, suspend, discontinue, or add to the Services at any time. We may update these Terms from time to time. The revised version will identify its effective date.
Where applicable law requires additional notice or consent to a material change, Meritensa will provide it. For material changes affecting dispute resolution, arbitration, or other significant user rights, Meritensa may require renewed affirmative acceptance.
27. Governing Law
Except for the arbitration agreement, which is governed by the Federal Arbitration Act, these Terms and any dispute not subject to arbitration will be governed by the laws of the State of Delaware, without regard to conflict-of-laws principles.
Nothing in this Section deprives a consumer of protections that cannot lawfully be waived under applicable law.
Except as provided in Section 20.5 or required by applicable law, any judicial proceeding permitted under these Terms will be brought in the state or federal courts located in New Castle County, Delaware.
28. General Terms
These Terms, together with any additional terms expressly incorporated into them, constitute the agreement between you and Meritensa concerning the Services covered by them.
If any provision is unenforceable, it will be modified or severed to the minimum extent necessary and the remainder will remain in effect.
Meritensa's failure to enforce any provision is not a waiver.
You may not assign your rights or obligations under these Terms without Meritensa's consent.
Meritensa may assign these Terms in connection with incorporation, a financing, merger, acquisition, reorganization, sale of assets, corporate restructuring, or transfer of the relevant business.
Nothing in these Terms creates a partnership, joint venture, employment relationship, fiduciary relationship, attorney-client relationship, professional advisory relationship, or agency relationship between you and Meritensa.
Section headings are for convenience only.
29. Contact
Questions regarding these Terms may be sent to:
Meritensa
contact@meritensa.com